Frequently Asked Questions
Check most frequently asked questions here, if you still need helpthen please contact us contact@purechoiceproducts.com
Returns
Can I return or exchange a vape?
For safety reasons, used or opened vapes cannot be returned. If your device arrives defective, contact us within a few days of delivery and we’ll assist with troubleshooting or replacement.
Shipping
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location, but most orders arrive within 3–7 business days. Once your order ships, you will receive tracking information via email.
Do you ship vapes to all states?
Yes, we ship to most locations within our delivery network. Shipping availability may vary based on local regulations and carrier restrictions.
Vapes
Are disposable vapes still legal to buy?
Pure Choice Products specializes in skincare and wellness products. We do not sell vape-related products. Please refer to local regulations and authorized retailers for information regarding vape purchases.
Why are some vape brands hard to find now?
Product availability in any industry can be affected by regulations, supply chain challenges, and market demand. For Pure Choice Products, we work closely with our suppliers to maintain consistent inventory whenever possible.
What’s the difference between a disposable vape and a pod system?
Pure Choice Products does not offer vape products. For information about vaping devices, we recommend consulting specialized vape retailers and manufacturers.
How long does a disposable vape last?
We do not carry disposable vape products. Product lifespan varies by manufacturer, usage habits, and device specifications.
Do your vapes contain nicotine?
Pure Choice Products does not sell vape products or nicotine-containing items.
Can I recharge my disposable vape?
We do not offer disposable vape products. Please follow the manufacturer's instructions for any device-related questions.
What should I do if my disposable vape isn’t hitting?
Since we do not sell vape products, we recommend contacting the original retailer or manufacturer for troubleshooting assistance.
What’s the best vape for beginners?
Pure Choice Products focuses on skincare and beauty solutions rather than vape products. For beginner vaping recommendations, consult a specialized vape retailer.
How should I store my vape?
For any electronic device, it is generally recommended to store it in a cool, dry place away from direct sunlight, moisture, and extreme temperatures.
Do you offer a rewards or VIP program?
Yes! We offer exclusive promotions, special discounts, and customer rewards opportunities. Check our website regularly or subscribe to our newsletter to stay updated on the latest offers and member benefits.